Friday, February 10, 2012

Buying Efficiencies : Continued ... CPC (Cost per Click), digital marketing

Topic Continued : Media buying efficiencies : The Great CPC media...

I know this took a lot of time to come thru, but thrust me it will be worth the wait(weight for some).

So here's my take on getting efficiencies into CPC purchase. 

When you buy CPC in the market today, this is what it is sold as. 
  1. It is the most effective media purchase.
  2. It is like buying user engagement.
  3. It is user engagement.
  4. The user has better intent.
  5. It's like buying on Google content network (Hehe Haha)
  6. you just cant go wrong on this media currency purchase
Some of the things said above are to some extent true, but don't follow them blindly. 

The Catch 
  1. Most of the media planner buy inventories of publisher reporting ( It is changing but not completely).
  2. The Tech involved in tracking clicks on the advertiser side is non existent ( it is changing but the tracking used is crazily ineffective.)[I will explain this later]
  3. Analytic are completely missing... post click or even the click itself.
  4. There is this absurd rule prevalent in the market that click bought will result into visitors...[ Again I will explain this later]
  5. Most of the clicks bought are on blind networks.... interestingly they do some crazy business in India.
So here is the explaining and how you can avoid yourself from falling into one of the sales pitches mentioned above and bring more efficiencies to your media plan. 

CPC is a good inventory to buy for sure, no doubt about it. It is cost effective, reliable and can be scaled up or down based on your media spend requirements and communication objectives. Having said that, please follow the some of the below mentioned rules of engagement while buying CPC inventory. 
  1. Know the source of inventory. lots of time the planner does not know where in the world are clicks coming from .
  2. Get basic analytic code implemented on the click tag " UTM" parameters, if you are using google analytic for tracking
  3. Serve banners where ever possible. Use good efficient technology to serve ads directly into any ad network. It might "add" a few RUPEEEESSS to your budget but trust me it will all be worth it in the end . Technologies like "ZEDO" can come handy, if you don't want to invest in double-click and also get Indian support 24x7 , there are a few more... let me know if you need any help here.
  4. Get your ad serving partner to implement click fraud detection to insure best buys and no fraud happening on the campaign.
  5. Get your tech partner to do the correct geo targeting and not get clicks from unwanted territories. 
  6. Also if you are also using some attribution technology pls drop cookie to bucket users on to the site, enabling you better tracking over a period of time and also measure the quality of the traffic. 
After you have taken corrective step while buying, keep a strict monitoring on the campaign when it is live to ensure that all that was planned is being delivered on the dot. 


Please keep in mind that a few things will go wrong, specially in India on CPC inventories.
  1. Amount of clicks bought will not reflect in similar numbers on the analytics. there are a few reasons for this some true some myths... a separate post for that for sure.
  2. Geo targeting will be off the mark by 10-30%. i.e. 10-30% of the geo targeted area will not be able to see your ads so less clicks and 10-30% of people out side of your targeted area will see your ads, so wastage.
  3. Not All CPC networks / publishers will let you run ad-tags. So buy from the people you trust and not some fly-by-night site operator etc. 
Also use google analytic as one source of information and not the only truth. Use a parallel tech, or simply use server log reports to compare google analytic for a better insight, or use a "paid tool".

Also to note that buying CPC on networks or mainstream publishers is not like buying on google content network. In google, they have a lot of tech going into targeting, fraud detection, measure-ability, real-time bidding etc.
PS. New Kid on the BLOCK : COST PER VISITOR.Who says "Don't buy clicks", buy visitors. (Pls do not confuse this with something called as FPV or Full page views)  more performance to the advertiser... Interesting.. right.. 


Next post : Cost per "ACTION"... that's where all the action is... will be posting an undate on CPM efficiencies also , do read. 



1 comment:

Saurabhh said...

keep up the great work... very good for learning..